Freecall 1800 331 215
Contact Us

Contact Us

IRT Insurance Pty Ltd
5 Apac Drive

In response to the COVID-19 pandemic and with the health and welfare of our staff foremost, as at Wednesday 25th March 2020, our staff will be working remotely in an effort to adhere to the 'social distancing' rules as set out by the Victorian State Government.

Whilst our office will be closed, we will continue to provide our clients with our normal services during business hours.

For all quotes, cover notes and renewals please contact us via EMAIL at insurance(at)


For any urgent matter such as a claim, your key contact is;

Cheryl Dods - 0411 703 703 or cdods(at)

Fax:+61 3 9643 3030

Freecall :1800 331 215

After Hours: +61 411 703 703

Email: insurance(at)


At  IRT Insurance, our aim is to provide you with the highest standard of service and to ensure that we consistantly meet and exceed your expectations.

We welcome your feedback and encourage you to share your comments with us.  Your feedback assists us to improve the products and services that we offer to all of our valued clients.  We want to serve you better and are committed to continuously improving our client service standards. 

Click here to Request a Quote

Click here for Claims Assistance

Click here for General Enquiries or Feedback

Complaints & External Dispute Resolution

If there is any aspect of your experience with IRT Insurance that did not meet with your expectations, we urge you to Contact Us so that we have the opportunity to address any concerns that you have.  IRT Insurance is committed to responding to your concerns in a prompt, fair and consistant manner.

IRT Insurance subscribe to the Insurance Brokers Code of Practice and are a member of the Australian Financial Complaints Authority (AFCA).  As part of the Code obligations, we are committed to the fair, transparent and timely resolution of disputes.  If you are unhappy with any of our services please lodge your complaint in writing or contact our complaints Manager.


We will continue to monitor and review the COVID-19 situation and will post future updates on Facebook with regard to any changes.

Please continue to act responsibly as we all work together to combat the spread of this virus.

General Enquiries

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Managing Director

Quentin Wallace
Mob: +61 411 700 700
Email: qwallace(at)

Administration Manager

Lyn Dressing
Mob: +61 411 702 702
Email: ldressing(at)

Operations & Claims Manager

QPIB / Dip. Insurance Broking / ANZIIF (Senior Associate) CIP

Cheryl Dods
Mob: +61 411 703 703
Email: cdods(at)