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Compliance Information

IRT Insurance is regulated by the Australian Securities and Investments Commission (ASIC).  We are subject to strict operating regulations, annual review of our financials and periodic external audits of our procedures.

We are also a member of the National Insurance Brokers Association (NIBA).  Established in 1982, NIBA is the voice of the insurance broking industry, representing the vast majority of all registered insurance brokers in Australia.  Significantly, members handle over 90% of premiums transacted by all insurance brokers nationally.

To ensure the highest possible standards, members of NIBA are bound by a Code of Conduct.  NIBA is the only nationwide organisation of professional insurance brokers in Australia.

The Code provides that brokers:

  • Act in the best interests of the client. 
  • Provide advice and guidance to enable clients to make informed decisions on risk and insurance protection.
  • Provide full and accurate information for effective underwriting.
  • Respect the client's confidentiality in relation to all records and information.
  • Ensure the validity and accuracy of all documentation.
  • Make available all relevant documentation, policies and certificates, endorsements and premium cancellations as may be required.
  • Be professional, efficient and responsive in all dealings.
  • In the event of a claim, take every step necessary to ensure prompt and fair settlement.
  • Work towards maintaining and enhancing the reputation of NIBA and it's members.
  • Act in the spirit of the Code and encourage others to do likewise.

Click here to view the Insurance Brokers Code of Practice

Click here to view our Financial Services Guide

Click here to view our Privacy Policy

Click here to view your Duty of Disclosure

Click here to view the Dispute Guidelines

The Insurance Brokers Code of Practice is a voluntary code created by the National Insurance Brokers Association (NIBA).  The Code of Practice sets out the minimum service standards you can expect when you use an Insurance broker and outlines what you need to do in the unlikely event you have a complaint to make.  As a Member of NIBA, IRT Insurance is committed to complying with the Insurance Brokers Code of Practice.  Please click on the logo above to link to the NIBA website for more information.